"After sales service", don't hesitate to challenge our word! Our customers use a comprehensive service package.

Pick-up and delivery service - inventory management without expenditure
Thousands of Böttcher customers use each day our world-wide unique pick-up and delivery service. Simply give us a call, send us a short e-mail or a fax and notify your need. Using an ingenious system, our service drivers provide for a constant stock of exchange rollers, printing chemicals and blankets in your company - independently and completely automatically. At the same time, we pick up your worn-out rollers for recovering, accept your core returns and empty containers, drums and cans and dispose of your waste. That saves time and money. And if your need changes - no problem, a call is enough, we are close to you, everywhere in your proximity.

Compatibility test - your materials examined carefully
Only well-balanced media ensure optimal and profitable processes. Particularly after acquisition of a new press, smooth printing is extremely important. In our laboratories, we test your inks and printing chemicals for any interaction with your blankets and printing rollers. You will receive detailed material and product recommendations in order to improve and ensure your workflow - right from the beginning.

Support by our application specialists - solution of your specific problems
With Böttcher products you decide for highest quality. They are the result of long and founded development. Our technical personnel advises you gladly, how you can use our products optimally. Every print job is individual and depends on a multiplicity of most different parameters. So, process disturbances can be minimized, even if they can never be excluded completely. For this case also, trained application technicians, engineers or skilled printers, from Böttcher give you support - by telephone or on-site. After detailed analysis, we help you systematically to find the solution of your problem and answer all your questions about printing. Close customer dialogue is very important to us. Because your feedback does not only help us to improve our products. Often, the search for a customized solution of your specific problem is for us the starting point of innovative developments. Many things should have been ready yesterday, therefore, simply give us a call, we look forward to you!